Questions and answers

General questions:

• May I use Daum PotPlayer in the commercial organizations?

• To establish a player, it is necessary to possess the rights of the administrator?

• Where to download Daum PotPlayer?

• Daum PotPlayer supports 64-bit OS?

• On what OS it is possible to establish Daum PotPlayer?

Questions on Daum PotPlayer use:

• Is there a function of “sound recording» Daum PotPlayer?

• PotPlayer is updated automatically or it is necessary to download each time the new version?

• Where in a player it is possible to change or disconnect “combinations of keys”?

• How frequently updated Daum PotPlayer?

• How to make a snapshot of the reproduced video file in PotPlayer?

 

Answers to common questions:

Can I use Daum PotPlayer in commercial organizations?

Yes, Daum PotPlayer – is a completely free program. You can use it on any computer. You do not need to register or pay for Daum PotPlayer.

To establish Daum PotPlayer, it is necessary to possess the rights of the administrator?

Yes. As a rule, users have no right to install any programs without the rights of the administrator.

Where to download Daum PotPlayer?

Download the newest the version of the program it is possible here

Daum PotPlayer supports 64-bit OS?

Yes, in Daum PotPlayer was included version for 64-bit OS. Download which you can it at this link

On what OS it is possible to establish Daum PotPlayer?

Daum PotPlayer supports the following OS: Windows Xp, Windows 7, Vista. For each OS it is possible to establish both 32, and the 64-bit version.

Answers to questions on Daum PotPlayer use:

Whether there is Daum PotPlayer “sound recordings” function?

Yes, it can be found by right-clicking on the player and select the “Audio” -> “Sound Recording” -> “Sound Recording …”, or use the keyboard shortcut «shift + G». The sound can be written down in various formats: mp3, ogg, waw, aac, ac3.

PotPlayer is automatically updated every time or you need to download the new version?

PotPlayer developers have made sure that the user himself could choose the most suitable option to update the player. This feature can be found by pressing F5 -> «General Settings” -> “Automatic Updates”.

Where in a player it is possible to change or disconnect “combinations of keys”?

To disable, change or add any shortcut key you need to press F5, go to the “General” -> “Keyboard Shortcuts” and there choose the desired action.

How  is often updated Daum PotPlayer?

This player is updated one or several times a month. You can track updating in the player having pressed F1–> “History of updating” or on an official site

How to make a snapshot of the reproduced video file in PotPlayer?

To take a screenshot or record a portion of the video being played, you must do the following: right-click on the player and select “Video” -> “Picture” and there is select the desired function or activate the player with one click and press the hotkey «K» .

 

255 comments on “Questions and answers

  1. Kay

    Just discovered this player and love the performance and options, but does it support playback in HMDs like the Oculus Rift? I couldnt find a way to enable it.

    Reply
  2. Jack

    On most, if not all my videos I have two diagonal strips, like large pixels, or a staircase. Between the lines the video is clearly a different colour. Its very noticeable. Could you tell me why its doing this and what setting i have to change to fix this ASAP please!

    Reply
  3. James Neutron

    Hi,
    Inquired some months ago asking if PotPlayer supported edit decision list (EDL) jumps (the ability to use a listing to jump from one time setting to another time setting in a video, and the ability to do lots of them), and was informed it didn’t, but had a built in function that could be used. Finally got to download it, and located the ‘Playback’, ‘Skip’ setup. It does appear to support a listing, and also supports milli’s, which is great, but it doesn’t appear to offer a method to save the settings as a file so they can be utilized with a particular video file.

    Would you please advise if PotPlayer can support this, and if so, where is the info obtained?
    (I currently use the M3U files with VLC Player, which work great, and was hoping PotPlayer provided the same type of functionality.)

    Thank You…

    Reply
      1. Yo' mama

        If you can’t even understand the difference between a question and a complaint you should go away and learn. While you’re at it, try to grow up.

        Reply
  4. dean

    DON’T BOTHER WITH THIS S**T.. SUPPORT IS ZERO GRADED… YOU’LL GET DIDDLY SQUAT SUPPORT FROM THE DEVS, THEY REALLY SUCK S**T AT RESPONDING TO ANY PROBLEMS. THE EMAIL ‘ahahalive@daum.net’ IS A BULLS**T EMAIL ON THEIR WEBSITE AND GETS RETURNED BY THE POSTMASTER.
    REALLY PEOPLE IF YOU’RE LOOKING FOR ANSWERS YOUR PROBABLY BETTER ASKING A MUSLIM WITH A BOMB STRAPPED TO HIS BACK!!
    SUPPORT SUCKS!!!!!!!!!!!!!!!!!!!!!!!!

    Reply
    1. maya

      A muslim with a bomb strapped to his back? Look you’re all allowed to complain as much you want here, no one cares but you do not come here and spew racist, close-minded. hurtful, derogatory bullshit and then call it a complaint. If you don’t have any non-psycholike examples to site, then don’t site any at all you shortsighted idiot.

      Reply
  5. Markos Kastanis

    23/12/2017. Latest pot player update highly problematic. All radio stations pause inexplicably after 5-10 minutes. Very annoying. Uninstall immediately, clean up remaining files and reinstall with older install file, if you have one. Deactivate update. All well now. Still the best player, without the update though. Should be more careful over there at headquarters. Are the programmers listening?

    Reply
  6. Rob

    I’ve been using Pot PLayer for some time, and now it won’t play media files that have the .WMV extenstion, ive uninstalled, reinstalled, updated, to no success

    Reply
  7. Anthony

    Thank you for your excellent program!
    I discovered it today as recommended on a youtube.
    Please let me know whether the playlist could be saved, and how to do it.
    Best Regards

    Reply
  8. deep

    Please enable the feature to accept swf file as logo. like it was in version 1.6.
    i want to enable “potanime.swf” as logo.
    it is enabled in 32 bit version but not in 64 bit version.
    So Please look into it. thanks

    Reply
  9. sbkarma

    i have problem with potplayer
    4k resolution video play smoothly in potplayer but
    its sound doesn’t work with 4k video
    but does work with normal video upto 1980*1080
    so what can i do to play sound in 4k videos
    plz inform me what can i do

    Reply
    1. sbkarma

      i have problem with potplayer
      4k resolution video play smoothly in potplayer but
      its sound doesn’t work with 4k video 3840*2160
      but does work with normal video upto 1980*1080
      so what can i do to play sound in 4k videos
      plz inform me what can i do

      Reply
  10. ForsakenHeart

    I wish that potplayer can remember subtitle/audio sync state for individual files….I used to play videos on SMPlayer and it had this feature

    Reply
    1. This ? Guy

      At my old school, we used to remember the subtitle/audio sync state for individual files. GREAT! Then, GO BACK THERE a shut up with your waste-of-time ForsakenCompaints.

      Reply
    1. This ? Guy

      Eres divertido. El jugador está en ruso y no lo entiendes, así que publica tu comentario en español para mostrar tu estado de molestia. Inteligente, pero ha caído en oídos sordos; sin mencionar el hecho de que siempre hay un mexicano dentro de los brazos para traducir para ti si no entiende ya.

      Reply
  11. jose

    por favor urgente, codecs para AVI, no me reproduce, solo el audio, socorrooooooooo, alguien que me dé bolaaaa

    Reply
  12. Mr. Lee

    I love the player , it has it’s variances , but the quality of playback video and sound is great . The only issue I have is the variance of not integrating in windows so as to set up as auto default player and auto play play a dvd . I(t does not even offer me the choice of setting potplayer as the primary . Any other player I try set itself into the choice menu but potplayer doesn’t ????? As is I have to open my pc options and drag the listed dvd to the player or open the drop down menu and select OPEN DVD then title . I would really love it to be set as default and auto play 🙂

    Reply
  13. ae

    why can not we add the subtitle search site we want? Does our country have no subtitles sites?
    Settings and the right-click menu are very complex and need to be more useful, reaching a menu takes almost a minute
    Thank you

    Reply
    1. This ? Guy

      You can if you would take that minute and search your preferences.

      click the drop down menu in upper left it says “PotPlayer v”
      on the left-hand side, expand the “Subtitles” menu
      click the tab at the top right that says “Subtitle Searching”
      click “Add” underneath the text box and fill in the two boxes with your preferred engine

      Wow. I didn’t even break a sweat.
      Stop whining and become more proactive.
      Lazy fuck.
      Have a great day.

      Reply
  14. Ross

    Discovered this after using MPC-BE for many years.
    Love Potplayer now but I would like to make a feature request:
    WASAPI release audio device when idle. MPC-BE releases the audio device when paused or stopped and I find this very handy. Please can you forward this request to the devs.
    Thanks

    Reply
  15. Ross

    Full screen exlusive is not working for madvr/madshi. Set in madvr settings and Potplayer video settings.

    Reply
  16. hamid mazuji

    uh, stupid question, maybe. can i download a paid version ? or, where is the ‘donate’ button ?
    i am not unhappy with the free version,
    really looking for version where there is no bias based on the money system

    Reply
  17. Phil Richards

    I’ve been trying to record using the screen capture, but what I get is a choppy, almost stop motion quality video. I’ve tried using the PIP screen to record from, but I can’t get that to work at all. Part of the problem may be that when I check the PIP box in preferences, it doesn’t stay checked. Any solutions as to how I can get a useable video recording from screen capture?

    Reply
  18. ahmadi

    Hi
    pleas help
    what time play the program to in errored: potplayer.dll ivgs modified or hacked…
    I dont play and fun of in the program
    ):

    Reply
  19. arty

    this is a copy of some errors i get whilst trying to play files any suggestions or help would be appreciated

    ile Source (Async.)::Output

    ==========================
    Unable to get video/audio data.
    ==========================

    Media Type 0:
    ————————–
    Unknown

    [AM_MEDIA_TYPE]
    majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
    subtype: Unknown GUID Name {08E22ADA-B715-45ED-9D20-7B87750301D4}
    formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
    bFixedSizeSamples: 1
    bTemporalCompression: 0
    lSampleSize: 1
    cbFormat: 0

    ==========================
    Unable to get video/audio data.
    ==========================

    Media Type 1:
    ————————–
    Unknown

    [AM_MEDIA_TYPE]
    majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
    subtype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
    formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
    bFixedSizeSamples: 1
    bTemporalCompression: 0
    lSampleSize: 1
    cbFormat: 0

    Reply
  20. Karmamole

    I need a bit of help! I want to Record Video WITH subtitles, which I’ve done before with PotPlayer but now I can’t get it working. When I record, it doesn’t record the subtitles! What options do I need to set?

    Reply
  21. MIKE FALCONER

    HELLO I AM TRYING TO GET SOME HELP BUT THERE ONLY SEEMS TO BE A STANDARD Q AND A WHICH DOESNT COVER MY ISSUE!, I RECENTLY INSTALLED POT PLAYER ON MY LAPTOP AND IT WORKS EXTREMELY WELL! HOWEVER I SOMETIMES NEED IT TO RUN ONLY ON THE COMPUTER, IT WILL NOT DO THIS WHILE THE HDMI CABLE TO THE TV IS PLUGGED IN SO I HAVE TO KEEP UNPLUGGING THE HDMI CABLE EVERY TIME I WANT THE VIDEO TO COME UP ON THE COMPUTER SCREEN, PLEASE CAN YOU TELL ME HOW I CAN GET THE VIDEO TO PLAY ON THE COMPUER WHILE THE HDMI CABLE TO THE TV IS STILL PLUGGED IN?

    Reply
  22. David

    Just discovered player. Very nice but I need a couple of things for my use.

    I am not sure this is the place to ask if it does this.

    I need the actual player part (not the video frame) to be larger so that the play, next, and previous buttons are bigger.

    The actual playlist to have bigger fonts so the titles can be seen from a distance.

    After a song is played, it naturally stops when finished.

    I need it to go to the next song on the playlist and stop there until I hit play.

    At the moment it goes to the next song okay but starts playing. I need it to stop until I manually play it.

    Reply
  23. evans

    I love the Player, best ever except for one thing, PLEASE put a shortcut for repeating the song currently playing! of all shortcuts to omit tht was the worst idea!

    Thanks in advance

    Reply
  24. Hossein Ghiasi

    Hello, How can I resolve this problem ?!

    unhandled exception occurred[0xC0000094@0x000007FEC708181A] at
    potplayer64.dll
    Additional exception information has been stored locally
    and this application will be terminated.

    Reply
  25. Julien

    Hello,

    I have a mkv movie with subtitles included but SPECIAL CHARACTERS (é, è, ç, etc…) are all replaced by a square.
    When I open the same file with VLC, it handle the special characters.

    What can I do in Pot Player preferences to show them ?

    Reply
  26. Thaka

    Question 1
    Is it possible to save one or more A-B sections in a play list?
    I ticked “Save as PBF file” but when I replay the DVD the A-B sections disappear.

    Question 2
    Is it possible to play A-B sections i a A-B Play List?

    Reply
  27. Joe

    I have just installed the player and all video on the television is stable but it is very jittery on the player. Is there an adjustment that needs to be made for this?

    Reply
  28. John

    Just after a WinX update I noticed a black border (with round corners) on all programs/apps windows that are on top of PotPlayer. I’ve gone through preferences several times but cannot find a “border” setting. Any helps? TIA.

    Reply
  29. Hamadan

    Suddenly my Pot Player actived AB repeat that i never used
    and that cant disabled
    how to permanently disable AB repeat?

    Reply
    1. Oz

      I have this exact problem and want to disable abr permanently.

      Actually I switched from mpc to potp recently and used to use “b” key to minimize mpc.
      It seems like that is whats triggering ab repeat thing on potp.

      Reply
  30. Francisco

    Hello ! Where can i find commands to use with Potplayer in command lines ? I search this information whitout success.

    Reply
    1. This ? Guy

      No mames, guey! Why on earth would you want or need to use the command prompt in order to use PotPlayer!? That’s absurd. I wouldn’t expect that to be an option in the near future or, hmm, ever. ?

      Reply
      1. Drew

        Because some of us want to start it as a task, so that it automatically starts playing full screen stuff from a playlist.

        Reply
      2. Zelanium

        It’s not “absurd”. It allows custom methods of launching videos (fullscreen, always on top etc), adding files to playlists from the context menu and so on. You evidnetly have no clue about the whole thing.

        Reply
    1. This ? Guy

      Congratulations! You just did! And you only get one. Womp. Womp. Bloop. Sorry not sorry and all that jazz. Happy Hump Day! ?

      Reply
      1. Jellybean

        It’s not clear how to do this, if the option to ‘jump to bookmark’ is not offered in the menu of functions in keyboard shortcut window so that one may assign a shortcut to it.

        I actually used to be able to jump through bookmarks, and now can’t. I don’t remember how I set it up before, or if it was a default capability. Regardless, I guess a program update removed my ability to do this.

        TLDR – A bit more detailed guidance would be very helpful and most appreciated.

        Reply
  31. Gabe

    Playing an 1080p mp4 video where a computer screen is displayed and I can’t read the text on the computer screen. Views fine on SMB Player. What setting will fix this?

    Reply
  32. mike

    How on earth can I download skins, I look at the skin and click the download link and all that does is take me to the Potplayer download page, and not to the .dsf files. Yet another website where there is a perfectly good app but you are left exasperated trying to do the simplest of things

    Reply
  33. Nevermind

    Hello,

    I generally enjoy the player, but I have one issue with repeat playback.
    I want it to be shuffle, and I’d like items to repeat within the playlist (so in a playlist of A, B, C, I would like an option for it to play C B B A), however no matter the settings I set up, it seems to ‘grey’ out all items in the playlist before repeating it.

    Is there a way to change it?
    Thank you,

    Reply
    1. averebazmadar

      You can disable file repeating. I try to tell you how although my menu is not in english 😀

      So Right click > Playing or Play or something like that > There is something like “repeating playback”. Or simply make a shortcut for it, I do the same.

      Hope it helped.

      Reply
  34. DesolatePsyche

    Hi,

    Does anyone have tips how set up logitech z906 speakers for PotPlayer ?
    I want to utilize surround fully as possible.

    With DTS it’s easy. If movie/series uses DTS encoding my z906 “decode” lights up.

    But if movie is anything else than DTS. Meaning AC3 etc… my decode doesn’t light up.

    So question is, what is the best way to fully utilize my 5.1 set-up ?

    Reply
  35. averebazmadar

    Does anyone know how to disable the one click play/stop? In the past it took two clicks. Now when I just click the player to be focused, it stops playing. I click again and it resizes the window. It is sooooooo frustrating 😀 There is no shortcut option for this. Any solution?

    Reply
  36. Robyn Shaw

    Is there a way to get PotPlayer to list all files in a selected folder on startup so that you can select which file you want to play. Like a playlist that automatically scans a folder for files & adds them. If so how do I do this?

    Reply
  37. James Arthur

    Hi there! Can someone tell me what does “Show auto-generated subtitles”, under “Preferences -> Subtitles -> Language/Sync/Other” mean? Thanks!

    Reply
  38. Easydoor

    I have a question about screen reader what is activated at me in option: F5 -> Accessibility -> TTS Engine (I chosed one of..)
    It working evrything nicely, but if Im using the “right arrow key (5 Seconds Forward)” and skip let it say 4minutes and then pause, I need to wait all the subtitle to read in this 4minutes waht is very frustrate. Is there any shortcut combination key to stop TTS (clear that filled buffer of 4minutes) and when I unpaused to start reading from actual subtitle?
    Thx for help

    Reply
    1. Vaclav

      Hi Easydoor.
      Thank you for this question.
      I have the exact same problem with TTS.
      Is there any solution to this problem?

      Reply
  39. ez

    Latest version 1.7.18958 for 64-bit Windows – I’m unable to decline Avast install. If i decline, the menu round robins back to the install Avast menu. ??

    Reply
  40. ham

    when i put 2 subs in PotPlayer, a button appear “Select Stream ”

    How can i have this button Permanent?

    Reply
  41. Jan

    Fuck you ass hole mother fucker
    You destroyed my system with you fucking Pot paler attached a anti virus (virus it self).
    Why do you do that mother fucker.
    Are you looking for fucking Money.
    Fuck you
    Fuck you
    Fuck you
    Fuck you

    Reply
  42. eric

    Hello , Thank you for this product, I wondered if there is a way to rotate videos that are sideways ? Thanx

    Reply
  43. Engin Albayrak

    Hello, I have made a new turkish translation for Pot player. But, I can’t find where to send it. Can You help me please?
    Thanks.

    Reply
  44. bruno

    —————————
    Alert
    —————————
    Unhandled exception occurred[0xC0000005@0x000007FECB2FA988] at PotPlayer64.dll

    Additional exception information has been stored locally

    and this application will be terminated.

    —————————
    Aceptar
    —————————

    Reply
  45. SAFEEM MOHAMMED

    global shortcut is working fine in word processor.
    QUERY: as video is playing is there any option to highlight the text of word process. it will be easy for proof reading and editing

    Reply
  46. joe o sullivan

    I’m got a notice to update potplayer, and when I do I get to the screen with the option to install some stupid additional software, Mcafee or something. That’s all fine but when I click decline it takes me back to the previous screen. Basically I can’t install the update without installing the additional software.
    I’m NOT going to be forced to install additional software! I’ll uninstall potplayer, and never use it again before I do that.
    First of all, trying to force additional software on users is a scummy thing to do.
    And second, if the creators of potplayer will stoop to this level then god knows what else they’ll do.
    I no longer trust this program now.

    Reply
  47. Igor

    Hi, trying to add folders with module tracks (xm,s3m,mod,it,mus and etc.), player support most of them, but when I trying to add folders in playlist they dont add-in. And will be great to add folders from explorer context menu (right-click).
    Also when starts video mode and back to music player mode windows: player-box and playlist-box show randomly , magnet-windows doesnt work properly.

    Reply
  48. Huw Jones

    Is there a way to control the playback by scrolling the mouse wheel? As in to scroll backward and forward using the mouse wheel

    Reply
  49. hamidreza

    Hi thanks for your grate software I’m using screen reader to work with computer. I want to know if is possible to read subtitles with screen reader? I’m using Nvda.
    if no can you give your apis to nvda developers to make it possible?
    best.

    Reply
  50. Sunny Chatterjee

    Till last night I was being able to run all videos and audios easily on pot player but today in the morning I faced new problem. All the movies there in my computer are running fine but there is no sound at all. I checked the sound systems of my computer and then after I checked the audio settings properly within what player. Almost all the options in the audio setting where clicked on the recommended option and the mute option was even. The sound was 100%. But still there is no sound. On the other hand all other video players like VLC Player Media Classic player and KMPlayer for working fine. Even I tried to solve this sound issue by uninstalling pot player and then after download a new free version of pot player and install it again. Still there is no sound. Somebody please help me.

    Reply
  51. sharif shah

    Hi, I am facing problem. When playing usb tv stick. Then shows a massage “can’t use video device.”

    Please tell me what is the procedure, how to fix the problem.

    Reply
  52. Pulse

    I have tried looking for my answer, but to no avail. I may not have the right vocabulary, as i’m older and just want a player. I really like this player for it’s playlist abilities and random function. The question i am trying to find an answer for is about the playlist. The playlist remembers which items have been played, and keeps them grayed out so as to not play them again, which is amazing! However, as i add new items shows, it will play all of them in a row because the rest of the playlist is grayed out. Is there a way to reset the playlist to “new” without deleting it and remaking it? Thank you for any responses and help anyone may provide.

    Reply
  53. Farzin

    Why does this message appear in the new version? I also installed the codec
    HEVC/265 decoding is not supported in S/W mode

    Reply
  54. pmshah

    Why is it trying to access some site at t1.potplayer.xxx…. every time it starts? My security software blocks it every time but it is irritating as hell.

    Reply
  55. anuj sharma

    how to make accessible latest Daum Pot player 1.7.0.0 menu are not accessible with screen reader when i press application key it’s read nothing old version was supported

    Reply
  56. Cam

    When I start a video (fullscreen) the mouse and keyboard does not automatically link to the player. What I mean is that I have to click on the video with the mouse so that I can use the keyboard or mouse controls, such as FF/RW and volume. It didn’t use to do this. What do I need to do so that my mouse/keyboard automatically links to the player so that I don’t need to click on the video every time I start a video.

    Reply
  57. Dan Bell

    Every movie I play requires me so start slowing the sync, the longer the film, the more often I have to set the slow sync. Never had this problem before this 20977 version.

    Reply
  58. firo

    is potplayer has history video after we use it like gom player? I just don’t want have temporary files and cache in my video player

    Reply
  59. Todd Clay

    Could you turn on the delete key when the screensaver is active so that I can delete images or videos that I don’t want?

    Reply
  60. Dimitris

    For some time now, I am trying to find a solution with some issues I have with my media (PotPlayer Version200205-1.7.21125) I am using.
    I have the SONY VA777ES amplifier.
    I cannot hear 5.1 sound from my system with audio codecs that are EAC3 & DTS Plus (these are usually codecs from Amazon & Netflix. Pseudo Surround multi).
    Also, I don’t have a multichannel sound from AAC. (Secondary issue)
    I am using the LAV decoder which considers one of the best in the market.

    Can someone give me a knowledgeable answer about what is going wrong?
    And if someone can direct to where I might find the solution? I have searched for quite some time all the major web sites and no-one explains why and what is the solution on that.
    I can give you any additional info you may request about the system I have.

    Thank you all in advance for your time in reading my post.

    D>K
    Windows 10 (1903), Intel(R) Core(TM) i7CPU 960@ 3.2GHz, AMD Radeon5800 HD Series, 16GB RAM, 250GB SSD, 120GB SSD, 1TB HDD, 2TB HDD, 3TB HDD, 500GBHDD, 2TB HDD

    Reply
    1. Paul H

      I have a similar same problem – no audio at all after the latest update today. Would appreciate some suggestions! Windows 10 Pro (1909) Intel Celeron CPU J1900 1.9GHz 8Gb RAM.

      Reply
  61. David

    All the other players such as VLC have Linux versions, WHY THE F*** this S*** software does not have a Linux version

    Reply
  62. John

    I use “autorotate files based on metadata” flag, but this NOT works! Some videos flipped anyway! Please fix it…

    Reply
  63. William Chow

    I have used Potplayer for a long time and it functions well. But suddenly today it had no audio when playing video. I have reinstalled the new updates but it does not help. I am using Win 7.

    Please advise how it can resumes audio output.

    Reply
  64. Alex Chan

    How to setup potplayer could able to drag and drop files to play movies from other applications. just like window explorer under Win 10

    Reply
  65. Gürsel

    Hi. How can i set up the equalizer for hiphop/rap/r&b and jazz on windows 7? Or is there a any preset? Thanks.

    Reply
  66. Jacques

    I’d like to have a tooltip / info displayed on the timeline that shows the time when I have the mouse over it. It would help to find a specific time that you might be looking for.

    Reply
  67. CP

    My laptop running Windows XP, I tried to install PotPlayer 32bit. During installation, 3 times it gave me [Error: PotPlayer.dll is modified or hacked..]. After installed, it just cannot run. Error report generated and sent. Hope someone can tell me where went wrong?

    Reply
  68. Rafael Baboni Dominiquini

    I’m unable to register on the forums (https://potplayer.daum.net/forum/index.php) to post a bug over there. I do not receive any confirmation emails. I tested it with several emails I have and I was unable to register with any.
    I also tried several times to use the “Resent activation email” option, but to no avail.
    Is anyone else having this problem?

    Reply
  69. Gary Snyder

    I am currently using PS3 Media player. I would like to use pot player as my streaming media player. How do I go about it? The PS3, was installed by my son and I can’t figure out how to replace it

    Reply
  70. elle

    Hi!
    If I may, I’d like to report some kind of a bug (and I hope I’m not bothering you because of some fault in my computer):
    I’ve noticed that in the new update of Pot Player (version 200513 (1.7.21212)) that the thumbnail previews on the navigation bar (I have them switched on) appear and change each other less frequently than before, so now it’s significantly harder to navigate videos using thumbnail previews.
    If it’s possible (and, again, if it’s not some problem with my system instead of your app), please, change it to how it was before.
    Thank you!

    Reply
  71. Mpho Ramahala

    Hi, hope te question I’m about to ask is possible to do!

    I have two separate videos from the same lecture. One video showing the slideshow while the other focuses on the presenter/lecturer.

    I would like to play both videos at the same time in two different PotPlayer windows. Is there a way to do this where the both videos are in sync with each other?

    Thanks in Advance.

    Reply
  72. Leo

    Where can I find a definition of the format/syntax of the INI file for settings so that I can create one that does what I want?

    Every time I change the settings to be how I like them something goes wrong and I end up with the default settings again. One of the most annoying settings is the one that plays the next file automatically. I can see that this maybe useful for audio files but I only ever use PotPlayer for video.

    I want to tell PotPlayer where my settings are and then have it use those. But it just does not seem to work that way. There is also an export settings option but I cannot find an import option, which surely makes it pointless?

    Reply
  73. stephen

    App: PotPlayer_BundleInstaller is being referred by windows 10 latest updates as a threat hence being deleted. I have reinstalled potplayer twice and always being removed kindly check on your building code something not complying.

    Reply
    1. Ander

      Some anti-virus apps identify it as a “PUP” (Potentially Unwanted Program) because an unscrupulous software publisher could use it to install extra stuff without the user’s knowledge. PotPlayer has been around a long time, though, with an international reputation for quality and reliability. If Daum says it’s to install the optional codecs (which you don’t HAVE to include, you know—but I always do), then you can take their word for it, and disregard the false results your a/v app shows you about it.

      Reply
  74. Jay

    I have the latest version of PotPlayer installed on my laptop and I’ve noticed that when I play mkv video files that are HDR (and it’s only mkv video files that are HDR), the brightness of the video flickers. The flickering it’s immense but it’s noticeable enough to bother your eyes. I’m assuming it’s not the laptop’s monitor because I’ve resized the PotPlayer window down, an took note that the flickering only occurred on the video playing within the resized window. I’m also assuming it’s a settings issue because this has occured with several different mkv/hdr files. Does anyone know if there Is a fix for this?

    Reply
  75. Dave

    1 question:

    Is there a way to crop the background. Not change the background. Just crop out the width of the background. I don’t need my entire room in the background. Thank you

    Reply
  76. Iván Manuel Báno

    ´Hi, I need to separate photo (no videos) of a 360 Qoocam, Can I do it in pot palyer and how?
    Thanks

    Reply
  77. Johnny

    First of all, I love Pot Player. I can’t speak highly enough of it. I’m not stupid, but somehow, I did something where I can now only play you tube videos through Pot Player. How do I undo this. Please help. I have looked everywhere for an answer with no luck.

    Reply
  78. Vern Wall

    I like the quality of playback, but the user interface is just bonkers. Totally unacceptable. Will there be a version that is easier to get along with?
    VLC is much more user friendly but picture quality is poor.

    Reply
  79. Mike

    I prefer to use a screen recorder. Is there any way the four window/scene boxes on the left can go away or am I left to just size the screen recorder to exclude that much of the left side so they don’t appear. Thanks very much for help

    Reply
  80. Ander

    Hey guys — Daum’s FAQ above says:

    > To disable, change or add any shortcut key [,] you need to press F5, go to the “General” -> “Keyboard Shortcuts” and there choose the desired action.

    I see the option to define custom shortcut keys—but how can you delete (remove) existing ones? I’d really like to remove some of the default shortcuts that are right next to the ones I regularly use… I often press them by mistake, and it’s a hassle figuring out what they were to undo them each time. Thanks!

    Reply
  81. YUTT

    The video will have obvious freezing when Selected the “enable timeshift”.y video input frame rate is 60Hz, 1080P.

    Reply
  82. Roger

    Hello, since a few updates ago the player shows a splash? in the lower right of my desktop, a white square. is there a way to disable this?

    Reply
  83. Sarah Horan

    How do do I get my audio to work ? I am recording from a Samsung camcorder … but can’t get the audio to work ?

    Reply
  84. Sarah Herrmann

    Bei mir kommt gar kein Ton mehr an Pot Player und ich weiß nicht warum. Ich hatte ausversehen beim Update Japanische Sprache ausgewählt und konnte nichts mehr lesen. Also hab ich das ganze neu hoch geladen übers Internet und jetzt kommt nur noch Bild Übertragung ohne Ton. Leute ernsthaft das Programm ist für Leute die Probleme mit Technik haben, die pure Hölle zerschossene Einstellungen zum wieder laufen zu bringen. Freunde und Familie haben befassen sich bei mir mit sowas gar nicht und ich hab gar keinen der mir helfen könnte. Suche seit 1 Stunde das Problem und nichts, 0 Besserung das Problem zu lösen!!!

    Reply
  85. smile and breath

    Hello, I would like to know how to fix the issue of playing traditional chinese subtitles properly,
    somehow when I play them they show the characters 90 degrees to the right, so to read them properly you will need to tilt your head to the right resting on your right shoulder, If i play them with other media players I don’t have this issue.

    hope someone has an idea, thank you in advance

    Reply
  86. me

    Would it be possible to add a “Region-Free” option for DVD/Blu-ray playback (Note: In Blu-ray discs, it is also possible to verify the country code, so that, for example, some US discs do not play in Japan or vice versa, because the two countries are in the same Blu-ray Region [A], but have different country codes [USA: 21843 or Hex 5553, Japan: 19024 or Hex 4a50] ).

    Thank you!

    Reply
  87. Dave

    Is it possible to have settings per playlist. Like the general settings, but different for each playlist?

    Specifically looking for the skip intro function, which basically only makes sense to use per playlist basis.

    Reply
  88. Matt

    Hi folks,
    first of all, you are doing a great job.

    Is there a way to move the PotplayerMini64 folder from Roaming to an other location ?

    Thanks in advance

    Matt

    Reply
  89. Casey Locke

    There appears to be a consistently reproducible bug when adding a bookmark. Let’s say you are listening to an audio file of someone counting aloud. If you add a bookmark immediately after they say the number “3” (for example), then exit PotPlayer, restart it, and then jump to that bookmark, it will no longer be at the same spot you set. It will be a little bit off, sometimes plus, sometimes minus. This will happen EVERY TIME you set a new bookmark. It stays at the proper place during that session, but closing and reopening PotPlayer will throw it off. It seems the more bookmarks you have and the more often you restart PotPlayer, the further off they are each time. I can reproduce this behavior every single time with every single bookmark I create for the last several versions. Has anyone experienced this or can reproduce this?

    Reply
  90. DA Porter

    Potplayer has always had a horrible bug that can crash my computer. It allows you to accidentally open 100s of instances, such as when your cat sits on the keyboard. I know you can just have one instance, but I have a music Playlist in one potplayer, and watch videos in another. I selected the option to pause on minimizing, but it didn’t work when 40 players were running concurrently. PLEASE ALLOW USERS TO LIMIT THE NUMBER OF PLAYERS RUNNING AT THE SAME TIME. This way, we can have multiple potplayer instances without risking crashing windows. THANK YOU

    Reply
  91. vizimajac

    Seems like the player buffers the last 10 minutes (!) in memory when playing a stream. This impacts big in memory consuming. How can I switch this off or at least control the size of rewind-buffer?

    Reply
  92. mai

    I want to display two subtitles, one in English and one in Japanese.
    However, I don’t know how to do this.
    Please let me know the procedure.

    I would like to thank the creators of this app.

    Reply
  93. Joe M

    What a remarkable media player!

    PotPlayer has a much wanted feature that others do not. It will not only remember the last played file position. It remembers which item within a playlist!

    I have a suggestion to make this feature even better. But if this is already in the player, please let me know where the setting is!

    Okay. To use the mentioned feature, we obviously have to simply open PotPlayer directly and it does its thing. But when we click the playlist file instead (m3u), it plays that playlist from the beginning instead of from the last file position.

    So, the feature as it is currently only works with the last playlist using the direct PotPlayer shortcut.

    You need to modify this feature to remember all playlists specifically. So, if I click on “Playlist 1”, it will remember the last position. And if I click on “Playlist 2”, it will remember the last position for that one separately. And so on.

    If you could make this happen, you’ve got a real winner. THANKS!

    Reply
  94. Joe M

    Just for clarification. When clicking on a playlist file directly (m3u), it remembers the playing position of the FIRST item in the playlist. Just like MPC does. So the only way to play the previous position of ANY file in a playlist is by clicking on the PotPlayer shortcut. So the feature only works with whatever the last playlist was. So, it would great if the player remembered file positions for every playlist you click on.

    Reply
  95. Mustapha Ishak

    I have used POTPLAYER since 20019. the feature I enjoyed was capturing and storing videos from any URL. When ever I opened a url video a small dowmlooad window from potplayer will appear prompting whether Iwould like to save the video. But I noticed since late last year this feature seems to have stoped working and I don”t have any Idea why it has stoped appearing.
    can any one please help on that.

    thank you.

    Reply
  96. Parsa

    Hey guys.
    i used to see my song’s lyrics in a playlist called subtitles(((in the thing that oppened when you chose the three horizontal line botoom right))) and it was really cool to see lyrics in a player but my dumbass reset the whole player and that part vanished any idea about how to get it back?

    Reply
  97. Dave

    My screensaver starts up even when playing fullscreen videos. Is there a setting that can prevent this from happening?

    Reply
  98. Raymond

    how do i make the video timer show how far into the video i have played? someone decided that contrary to every other video playing device and program ever made the default timer on this would show how much time is left.

    Reply
  99. Potplayer Compliance Confirmation

    Dear Sir/Madam,
    In order to avoid both parties from violating the applicable laws of export control, please help us to confirm whether the software is subject to the EAR. Thank you.

    Reply
  100. blero55

    Tisztelettel! Kezdetektől fogva használom a programot, köszönöm a lehetőséget.
    Kérdésem lenne mostanában kiadottaknál a telepítés után főablakban nem jelenik meg az óra.
    Hogyan lehetne visszaállítani?
    Köszönettel.

    Reply
  101. Dave

    Why does the latest PotPlayer wait several seconds before starting playback and then start at high speed for several seconds followd by several seconds at very low speed before playing normal speed, and why, when you click on ‘fullscreen’, does it freeze the whole display for a long time? The early versions were great, why ruin them?

    Reply
  102. ElectricBlue

    Hi guys there’s a bug in Potplayer that causes the program to hang when it encounters a 0 kb file. I have a program that sometimes drops one when an encoding job is cancelled. Potplayer says it cannot play it but hangs. Hope you can fix this sometime.

    Thanks

    Reply
  103. Li Zhi

    not able to play files with long path added to playlist (added by folder or drag and drop whole folder), single file is ok & double click play the file is also ok.

    Reply
  104. Dave

    Anyway to get rid of the white pop up box, bottom right of the screen? Pops up randomly when the player is active. Someone mentioned going into the root file and deleting the .png , this did not work. Thanks

    Reply
  105. Syed Aiman

    I have a question? how do i change brightness and contrast with instant changes? because it only change after i resume the video not while paused

    Reply
  106. Hassan

    Hi, I just wanted to point out something and I didn’t know where to write it so I am writing it here and I hope this is the right place, I just noticed an issue with the player which is when the player is open, and you try to use the keyboard for anything else it detects the shortcuts, for example I’ve set the space bar to be the shortcut to play and pause the video, and then when I try to use the space bar when writing any thing anywhere, the player detects it and starts playing the video, I just hope this is not an issue everybody facing as it will be annoying, so if it is, then I think you guys might need to fix it, as your APP is fantastic and I love using it, thanks a lot for your great work.

    Reply
  107. L Taylor

    In some older video files I seem to have 2 files of the same video:
    – mp4 file
    – and the new Potplayer M4v – mpeg-4 video files (.m4v)

    My question is, do I need to keep or is deleting the the mp4 file safe?
    All my newer files only have the one Potplayer M4v – mpeg-4 video files (.m4v)

    Reply
  108. vmx

    Potplayer keeps the last 10 minute of stream in memory. This is a fact. By time, it makes horror memory consumption. Can this feature switched off? Did not find any configuration option.

    Reply
  109. Anon-MAn

    Hello everyone,

    Love the player, but wish it could one thing that no other seems to be able to do. I take tons of screenshot and create custom Thumbnail art for my MP4s. I just want to know if there was a short cut key or a hack to set the current frame playing as the actual mp4 thumbnail art without having to use a 3rd part software like mp3 tag or media monkey, it would be great and save me a ton of time.

    Reply
  110. Bryant Grant

    Why is it so hard to find a single setting or method to keep the player from automatically resizing every time I play a video?? This is THEE most annoying thing!
    Can someone PLEASE tell me how / where to get this player to stop automatically sizing when playing a video?

    Reply
  111. Mr.S.

    The best media player ever, much better than the always way-overrated VLC. We just need a version of PotPlayer for linux!

    Reply
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    Reply
  116. Donald

    Is there any way to make a screenshot while the image is zoomed in without having the full current source frame or the full current screen frame?

    Reply
  117. Vincent

    Potplay define my own keyboard shortcuts
    General –> Keyboard –> Hotkeys

    Please add :

    General –> Multiple instances –> Enable/Disable
    General –> OSD Messages –> General OSD settings –> Show general info message –> Checked/UnChecked

    Thank you a lot.

    Reply
  118. Vincent

    Potplay can Not run o Windows XP

    VER [221215]
    2022/12/15 AM 09:25 202,256 PotPlayerMiniXP.exe
    2022/12/15 AM 09:25 204,304 PotPlayerXP.exe

    Unable to start applications Error:

    The procedure entry point GetCurrentProcessorNumber information could not be found? …
    could not be located in the dynamic link library KERNEL32.dll

    Thank you a lot.

    Reply
  119. Vincent

    Potplayer lock the directory

    I play F:\TEST\TEST.MP4 and STOP.

    Potplayer lock F:\TEST directory.
    I can NOT rename F:\TEST or move F:\TEST or delete F:\TEST

    Thank you a lot.

    Reply
  120. Scotty D

    Need help! Trying to record a home video…I have a Toshiba VHS / DVD player in one unit.
    * My wedding video is in the VHS. There is a 5 minute clip I’m trying to record onto my PC. I hit play on the VHS and PotPlayer starts recording, and the audio + video comes through just fine. After the clip is over – I hit stop. BUT….when I click on the new file that was saved on my computer, the video plays and there is no audio for 22 seconds. Then the audio starts. After the video is done the audio continues on for 50 seconds. So the speed of the audio is a bit slower than the video.
    * I have a movie in the DVD player side of the Toshiba. The audio and video record perfectly. No lag. Nothing out of sync.

    Seemed crazy that with the same unit, the VHS recording on my PC is all messed up but the DVD records perfectly. So I used my laptop and installed PotPlayer. I GET THE SAME RESULTS ON THE LAPTOP! What am I doing wrong? How can I fix this? Is there a setting I can change?

    Reply
  121. qubq

    After the uvc mjpeg flow is pulled, potplayer is interrupted and the ENDPOINT_BULK is received through the uvc analyzer

    Reply
  122. daniel

    is there any option that lets you fix the window size or prevent it from changing when opening a new video?

    Reply
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  125. Salima

    hank you for your excellent program!
    I discovered it today as recommended on a youtube.
    Please let me know whether the playlist could be saved, and how to do it.
    Best Regards

    Reply
  126. Salima

    Thank you for your excellent program!
    I discovered it today as recommended on a youtube.
    Please let me know whether the playlist could be saved, and how to do it.
    Best Regards

    Reply
  127. Salima

    Thank you for your excellent program! I discovered it today as recommended on a youtube,Please let me know whether the playlist could be saved, and how to do it. Best Regards

    Reply
  128. Stiliyan

    Hello! Recently i got my PotPlayer updated to the last version but it became too hard on my PC…. and my PC is with I7 11th generation and the pot player is not running ok immediately after the update… please fix it cuz i oped several audios to play at the same time and it trashed my PC… it wasnt like that before, fix it please.

    Reply

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