Questions and answers

General questions:

• May I use Daum PotPlayer in the commercial organizations?

• To establish a player, it is necessary to possess the rights of the administrator?

• Where to download Daum PotPlayer?

• Daum PotPlayer supports 64-bit OS?

• On what OS it is possible to establish Daum PotPlayer?

Questions on Daum PotPlayer use:

• Is there a function of “sound recording» Daum PotPlayer?

• PotPlayer is updated automatically or it is necessary to download each time the new version?

• Where in a player it is possible to change or disconnect “combinations of keys”?

• How frequently updated Daum PotPlayer?

• How to make a snapshot of the reproduced video file in PotPlayer?

 

Answers to common questions:

Can I use Daum PotPlayer in commercial organizations?

Yes, Daum PotPlayer – is a completely free program. You can use it on any computer. You do not need to register or pay for Daum PotPlayer.

To establish Daum PotPlayer, it is necessary to possess the rights of the administrator?

Yes. As a rule, users have no right to install any programs without the rights of the administrator.

Where to download Daum PotPlayer?

Download the newest the version of the program it is possible here

Daum PotPlayer supports 64-bit OS?

Yes, in Daum PotPlayer was included version for 64-bit OS. Download which you can it at this link

On what OS it is possible to establish Daum PotPlayer?

Daum PotPlayer supports the following OS: Windows Xp, Windows 7, Vista. For each OS it is possible to establish both 32, and the 64-bit version.

Answers to questions on Daum PotPlayer use:

Whether there is Daum PotPlayer “sound recordings” function?

Yes, it can be found by right-clicking on the player and select the “Audio” -> “Sound Recording” -> “Sound Recording …”, or use the keyboard shortcut «shift + G». The sound can be written down in various formats: mp3, ogg, waw, aac, ac3.

PotPlayer is automatically updated every time or you need to download the new version?

PotPlayer developers have made sure that the user himself could choose the most suitable option to update the player. This feature can be found by pressing F5 -> «General Settings” -> “Automatic Updates”.

Where in a player it is possible to change or disconnect “combinations of keys”?

To disable, change or add any shortcut key you need to press F5, go to the “General” -> “Keyboard Shortcuts” and there choose the desired action.

How  is often updated Daum PotPlayer?

This player is updated one or several times a month. You can track updating in the player having pressed F1–> “History of updating” or on an official site

How to make a snapshot of the reproduced video file in PotPlayer?

To take a screenshot or record a portion of the video being played, you must do the following: right-click on the player and select “Video” -> “Picture” and there is select the desired function or activate the player with one click and press the hotkey «K» .

 

43 comments on “Questions and answers

  1. Kay

    Just discovered this player and love the performance and options, but does it support playback in HMDs like the Oculus Rift? I couldnt find a way to enable it.

    Reply
  2. Jack

    On most, if not all my videos I have two diagonal strips, like large pixels, or a staircase. Between the lines the video is clearly a different colour. Its very noticeable. Could you tell me why its doing this and what setting i have to change to fix this ASAP please!

    Reply
  3. James Neutron

    Hi,
    Inquired some months ago asking if PotPlayer supported edit decision list (EDL) jumps (the ability to use a listing to jump from one time setting to another time setting in a video, and the ability to do lots of them), and was informed it didn’t, but had a built in function that could be used. Finally got to download it, and located the ‘Playback’, ‘Skip’ setup. It does appear to support a listing, and also supports milli’s, which is great, but it doesn’t appear to offer a method to save the settings as a file so they can be utilized with a particular video file.

    Would you please advise if PotPlayer can support this, and if so, where is the info obtained?
    (I currently use the M3U files with VLC Player, which work great, and was hoping PotPlayer provided the same type of functionality.)

    Thank You…

    Reply
  4. dean

    DON’T BOTHER WITH THIS S**T.. SUPPORT IS ZERO GRADED… YOU’LL GET DIDDLY SQUAT SUPPORT FROM THE DEVS, THEY REALLY SUCK S**T AT RESPONDING TO ANY PROBLEMS. THE EMAIL ‘ahahalive@daum.net’ IS A BULLS**T EMAIL ON THEIR WEBSITE AND GETS RETURNED BY THE POSTMASTER.
    REALLY PEOPLE IF YOU’RE LOOKING FOR ANSWERS YOUR PROBABLY BETTER ASKING A MUSLIM WITH A BOMB STRAPPED TO HIS BACK!!
    SUPPORT SUCKS!!!!!!!!!!!!!!!!!!!!!!!!

    Reply
  5. Markos Kastanis

    23/12/2017. Latest pot player update highly problematic. All radio stations pause inexplicably after 5-10 minutes. Very annoying. Uninstall immediately, clean up remaining files and reinstall with older install file, if you have one. Deactivate update. All well now. Still the best player, without the update though. Should be more careful over there at headquarters. Are the programmers listening?

    Reply
  6. Rob

    I’ve been using Pot PLayer for some time, and now it won’t play media files that have the .WMV extenstion, ive uninstalled, reinstalled, updated, to no success

    Reply
  7. Anthony

    Thank you for your excellent program!
    I discovered it today as recommended on a youtube.
    Please let me know whether the playlist could be saved, and how to do it.
    Best Regards

    Reply
  8. deep

    Please enable the feature to accept swf file as logo. like it was in version 1.6.
    i want to enable “potanime.swf” as logo.
    it is enabled in 32 bit version but not in 64 bit version.
    So Please look into it. thanks

    Reply
  9. sbkarma

    i have problem with potplayer
    4k resolution video play smoothly in potplayer but
    its sound doesn’t work with 4k video
    but does work with normal video upto 1980*1080
    so what can i do to play sound in 4k videos
    plz inform me what can i do

    Reply
    1. sbkarma

      i have problem with potplayer
      4k resolution video play smoothly in potplayer but
      its sound doesn’t work with 4k video 3840*2160
      but does work with normal video upto 1980*1080
      so what can i do to play sound in 4k videos
      plz inform me what can i do

      Reply
  10. ForsakenHeart

    I wish that potplayer can remember subtitle/audio sync state for individual files….I used to play videos on SMPlayer and it had this feature

    Reply
  11. jose

    por favor urgente, codecs para AVI, no me reproduce, solo el audio, socorrooooooooo, alguien que me dé bolaaaa

    Reply
  12. Mr. Lee

    I love the player , it has it’s variances , but the quality of playback video and sound is great . The only issue I have is the variance of not integrating in windows so as to set up as auto default player and auto play play a dvd . I(t does not even offer me the choice of setting potplayer as the primary . Any other player I try set itself into the choice menu but potplayer doesn’t ????? As is I have to open my pc options and drag the listed dvd to the player or open the drop down menu and select OPEN DVD then title . I would really love it to be set as default and auto play 🙂

    Reply
  13. ae

    why can not we add the subtitle search site we want? Does our country have no subtitles sites?
    Settings and the right-click menu are very complex and need to be more useful, reaching a menu takes almost a minute
    Thank you

    Reply
  14. Ross

    Discovered this after using MPC-BE for many years.
    Love Potplayer now but I would like to make a feature request:
    WASAPI release audio device when idle. MPC-BE releases the audio device when paused or stopped and I find this very handy. Please can you forward this request to the devs.
    Thanks

    Reply
  15. Ross

    Full screen exlusive is not working for madvr/madshi. Set in madvr settings and Potplayer video settings.

    Reply
  16. hamid mazuji

    uh, stupid question, maybe. can i download a paid version ? or, where is the ‘donate’ button ?
    i am not unhappy with the free version,
    really looking for version where there is no bias based on the money system

    Reply
  17. Phil Richards

    I’ve been trying to record using the screen capture, but what I get is a choppy, almost stop motion quality video. I’ve tried using the PIP screen to record from, but I can’t get that to work at all. Part of the problem may be that when I check the PIP box in preferences, it doesn’t stay checked. Any solutions as to how I can get a useable video recording from screen capture?

    Reply
  18. ahmadi

    Hi
    pleas help
    what time play the program to in errored: potplayer.dll ivgs modified or hacked…
    I dont play and fun of in the program
    ):

    Reply
  19. arty

    this is a copy of some errors i get whilst trying to play files any suggestions or help would be appreciated

    ile Source (Async.)::Output

    ==========================
    Unable to get video/audio data.
    ==========================

    Media Type 0:
    ————————–
    Unknown

    [AM_MEDIA_TYPE]
    majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
    subtype: Unknown GUID Name {08E22ADA-B715-45ED-9D20-7B87750301D4}
    formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
    bFixedSizeSamples: 1
    bTemporalCompression: 0
    lSampleSize: 1
    cbFormat: 0

    ==========================
    Unable to get video/audio data.
    ==========================

    Media Type 1:
    ————————–
    Unknown

    [AM_MEDIA_TYPE]
    majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
    subtype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
    formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
    bFixedSizeSamples: 1
    bTemporalCompression: 0
    lSampleSize: 1
    cbFormat: 0

    Reply
  20. BigBop

    https://www.movavi.com/support/how-to/how-to-add-subtitles-to-mp4.html
    Example software that EMBEDS (SubRip) *.SRT Subtitles into MP4 video files.
    (I do NOT use the above software, just used here as reference)

    Okay, using here WinXP SP3 OS (32bit, XP is still alive on OLD computers)
    So, with the current POTPLAYER version 1.7.13963, the SRT SUBTITLES
    displayed via the POTPLAYER become scrambled (misinterpreted).
    Multiple SUBTITLE lines get displayed at the SAME time (so like crossover).
    Other lines display for TOO SHORT a time duration. Or lines are NOT displayed
    at all.

    If I install an OLDER version of POTPLAYER 1.7.8557, the problem STOPS.
    ALL of the SRT SUBTITLES (embedded) are displayed as INTENDED.
    Also, with other MEDIA PLAYERS (VLC), I do NOT have a problem either.

    My thought is that somewhere in the later POTPLAYER versions, you did
    CHANGE something, related to SRT embedded SUBTITLES playback,
    and need to fix it.

    Reply
  21. Karmamole

    I need a bit of help! I want to Record Video WITH subtitles, which I’ve done before with PotPlayer but now I can’t get it working. When I record, it doesn’t record the subtitles! What options do I need to set?

    Reply
  22. MIKE FALCONER

    HELLO I AM TRYING TO GET SOME HELP BUT THERE ONLY SEEMS TO BE A STANDARD Q AND A WHICH DOESNT COVER MY ISSUE!, I RECENTLY INSTALLED POT PLAYER ON MY LAPTOP AND IT WORKS EXTREMELY WELL! HOWEVER I SOMETIMES NEED IT TO RUN ONLY ON THE COMPUTER, IT WILL NOT DO THIS WHILE THE HDMI CABLE TO THE TV IS PLUGGED IN SO I HAVE TO KEEP UNPLUGGING THE HDMI CABLE EVERY TIME I WANT THE VIDEO TO COME UP ON THE COMPUTER SCREEN, PLEASE CAN YOU TELL ME HOW I CAN GET THE VIDEO TO PLAY ON THE COMPUER WHILE THE HDMI CABLE TO THE TV IS STILL PLUGGED IN?

    Reply
  23. David

    Just discovered player. Very nice but I need a couple of things for my use.

    I am not sure this is the place to ask if it does this.

    I need the actual player part (not the video frame) to be larger so that the play, next, and previous buttons are bigger.

    The actual playlist to have bigger fonts so the titles can be seen from a distance.

    After a song is played, it naturally stops when finished.

    I need it to go to the next song on the playlist and stop there until I hit play.

    At the moment it goes to the next song okay but starts playing. I need it to stop until I manually play it.

    Reply
  24. evans

    I love the Player, best ever except for one thing, PLEASE put a shortcut for repeating the song currently playing! of all shortcuts to omit tht was the worst idea!

    Thanks in advance

    Reply
  25. Hossein Ghiasi

    Hello, How can I resolve this problem ?!

    unhandled exception occurred[0xC0000094@0x000007FEC708181A] at
    potplayer64.dll
    Additional exception information has been stored locally
    and this application will be terminated.

    Reply
  26. Julien

    Hello,

    I have a mkv movie with subtitles included but SPECIAL CHARACTERS (é, è, ç, etc…) are all replaced by a square.
    When I open the same file with VLC, it handle the special characters.

    What can I do in Pot Player preferences to show them ?

    Reply

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